Warranty Policy

Thank you for ordering products from STARTRC GAMES and greatly appreciate your trust in our products. 

STARTRC GAMES provide 12 months warranty service, starting from the date of purchase as indicated on your proof-of-purchase. With our Warranty Extension Program, you have the flexibility to extend this coverage to a total of 18 months.

Note: This page is designed for purchases made directly through STARTRC GAMES official store or STARTRC GAMES Brand Store on Amazon. For purchases made through STARTRC GAMES ’s authorized resellers, please contact them directly. Warranties do not apply to products purchased from unauthorized sources that are not subject to STARTRC GAMES ’S quality controls. Second-hand items, including those purchased from websites such as eBay or AliExpress are not covered by the STARTRC GAMES Warranty Policy.

After-sales service

STARTRC GAME provides excellent after-sales service, if you have any problems with your order or received products, please contact us promptly via email, we will do our best to help you out!  

Note:

We reserve the right to refuse returns for products that have already been used.

For products ordered in error due to compatibility issues, as compatibility information is clearly stated on the product page, we reserve the right to refuse returns.

Warranty Policy

Thank you for ordering products from STARTRC GAMES and greatly appreciate your trust in our products. 

STARTRC GAMES provide 12 months warranty service, starting from the date of purchase as indicated on your proof-of-purchase. With our Warranty Extension Program, you have the flexibility to extend this coverage to a total of 18 months.

Note: This page is designed for purchases made directly through STARTRC GAMES official store or STARTRC GAMES Brand Store on Amazon. For purchases made through STARTRC GAMES ’s authorized resellers, please contact them directly. Warranties do not apply to products purchased from unauthorized sources that are not subject to STARTRC GAMES ’S quality controls. Second-hand items, including those purchased from websites such as eBay or AliExpress are not covered by the STARTRC GAMES Warranty Policy.