1，Shipping Information

Thank you for visiting and shopping in STARTRC GAMES.

Your order will be confirmed within 48 hours after you have successfully placed your order on STARTRC GMAES official store startrc-games.com, and you will received an email with information regarding the details of your order. Please kindly provide the correct email address.

（1）Shipping Rate:

All Orders will be charged $10 as shipping cost.

（2）NOTES:

Shipping restrictions may apply to certain products or countries and regions due to factors such as local/state laws, hazmat materials, large or oddly shaped items, or specific address types (such as military addresses (APO/FPO) and some islands) that some carriers cannot deliver to.

Brazil's current overseas import policy mandates that all inbound goods undergo customs inspection and will be subjected to import taxes based on the category and value of the goods. If you place an order on our website, it is assumed that you are willing to bear the taxes that will be incurred. We will assist in notifying you and provide tax payment guidance after your package arrives in your country. Please follow the guidance and pay the taxes at that time to receive your goods.STARTRC GAMES is not responsible for any customs and taxes applied to your order. All fees imposed during or after shipping are the responsibility of the customer.

For customers in Mainland China and Taiwan, Please place an order at DEVASO official store on Tmall. For Hong Kong and Macao, please fill in your name, ID number and shipping address in Traditional Chinese.

Due to logistical reasons, we are temporarily not providing order services to the following countries and regions:

Afghanistan, Albania, Algeria, Andorra, Angola, Anguilla, Argentina, Armenia, Aruba, Azerbaijan, Bahrain, Bangladesh, Barbados, Belarus, Bermuda, Bhutan, Bosnia & Herzegovina,British Virgin Islands, Brunei, Burkina Faso, Burundi,Bolivia, Cambodia, Cameroon, Cayman Islands, Central African Republic, China, Christmas Island, Costa Rica, Congo - Brazzaville, Congo - Kinshasa,Djibouti,Egypt, El Salvador, Ecuador,Falkland Islands, Faroe Islands, French Polynesia,Gabon, Gambia, Georgia, Ghana, Gibraltar, Greenland, Guadeloupe, Guatemala, Guernsey, Guinea, Iceland, Honduras,Indonesia, Jamaica, Jordan,Jersey, Kazakhstan, Kenya, Kiribati, Kyrgyzstan, Lebanon, Lesotho, Liberia, Liechtenstein, Maldives, Martinique, Moldova, Monaco,Mongolia, Montenegro, Myanmar (Burma), Namibia, Nauru, New Caledonia, Nicaragua, Niger, Nigeria, Norfolk Island, North Macedonia,Norway,Oman, Pakistan, Paraguay, Rwanda, San Marino, Senegal, Serbia, Seychelles, Solomon Islands, South Sudan, Sri Lanka, Sudan, Tajikistan, Togo, Tonga, Tunisia, Turkmenistan, Tuvalu, Uganda, Ukraine, Uruguay, India, Uzbekistan, Vanuatu, Vatican City, Some regions in the United States(including Puerto Rico, Guam, US Virgin Islands, Northern Mariana Islands, American Samoa, and military bases like APO, FPO, and DPO).

（3）Order processing time and delivery time

Order Processing Time:

In addition to force majeure,  We will process your order within 3-5 business days, If your product does not meet the conditions for delivery within 3-5 working days, we will post notice for the delivery time on the product page before purchase.

Delivery Time:

United States: 8-12 Business Days

Canada: 10-15 Business Days

Other Countries:

（4）Order Tracking：

You will received the Shipment notification and tracking information email and the tracking number will be active within 2-3 days after your order has shipped. 

Please check shipment status via :

USPS tracking website: https://tools.usps.com/go/TrackConfirmAction_input
YunExpress tracking website: https://www.yuntrack.com/Track

（5）Customs, Duties and Taxes

STARTRC GAMES is not responsible for all duties and taxes on your order. All fees imposed during or after shipping are the responsibility of the customer.